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  • Jonathan Shiek

Selected GrabFood Users May Now Opt To Have Their Food Delivery Order Prioritised

If you’re an avid user of GrabFood, then you’re going to love this new priority delivery feature the company just rolled out! According to Grab, selected users may already opt to have your food delivery order prioritised. The feature is available for eligible orders and can only be selected during the check-out process.

Apparently, the new feature is not available for self pick-up, cash orders, business orders, or restaurants that use their in-house delivery fleet. And of course, if you opt to use priority delivery, there are additional charges depending on the distance between the restaurant and the delivery address.

However, if your order did not arrive within the stipulated time frame or no driver is found, GrabFood will offer a voucher that you can use on your next order. A RM15 voucher will be compensated to you if there are no drivers available while a RM10 voucher will be compensated if the delivery is late by 15 minutes or more. Additionally, if the delay is 30 minutes or longer, Grab will offer you a RM15 voucher.

According to Grab’s FAQ, each user will only be able to receive a maximum of 2 GrabFood vouchers within 24 hours. Once you’ve hit the maximum number, users will not be able to opt for the priority delivery option.

What do you think of this new feature? Will it cause delay for most of the regular GrabFood customers?

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#grab #grabfood #prioritiseddelivery

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