• Jonathan Shiek

“Low Quality” Yes Smartphone Catches Fire During Online Class

A nine-year-old student was in the middle of attending his online class on Monday when his Yes Altitude 3 smartphone, that was provided by the government under the Jaringan Prihatin initiative for B40 families, suddenly caught on fire. Thankfully, the incident happened when the boy’s family was at home and nobody was hurt.

In a Facebook post by the boy’s aunt Suryani Abd Ghani, she urged Yes to be responsible towards the incident as the smartphone was barely a month old. Speaking to Malaysiakini, Suryani explained that she helped her nephew to apply for the phone because his laptop was old and lagging.

But they soon found that the free phone would overheat easily while its battery drained really fast. “Even if it’s a free mobile device, don’t give something like this because it’s dangerous,” said Suryani. YTL Communications have since pledged to investigate the incident to find out why their Yes smartphone had caught on fire.

1. YTL Communications has pledged to investigate an incident in which a YES smartphone provided under the Jaringan Prihatin programme, reportedly caught fire. Malaysiakini previously reported that the phone combusted while a 9-year-old boy was using it for an online class. — BFM News (@NewsBFM) June 17, 2021

It was said that the Yes Altitude 3 only comes with 1GB RAM and 8GB of storage, with a small 2,000mAh battery. Some netizens also claimed that the phone was in such a poor quality that it could barely be used for online learning on Google Classroom.

I requested this phone for my adik. Bila dah sampai, hampa teruk. Very lag, RAM 1GB je, tak sampai satu jam guna battery dah low. Nak buka google classroom pun take a solid 15 seconds before boleh tekan any button. How do you expect they can learn online smoothly with this phone? — 𝗛𝗲𝗶𝗱𝗶 𝗛𝗮𝗿𝗶𝘀 (@hidyharis) June 15, 2021

The phone is also a similar model as the 20,000 smartphones that were recently given out by the Perak state government. The Chairman of Education, Higher Learning and Human Resources Committee Ahmad Saidi Mohamad Daud justified by saying that the free phones are of low quality to prevent students from using it for gaming.


#fire #yessmartphone #ytlcommunications

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